Tall Poppy Press will:

1. Ship your purchase within 5 working days, it's a one-man shipping operation so sometimes delays are inevitable

2. Replace any item damaged during postage

3. Provide a tracking number to your email

4. In the case of workshops - 25% of the price is non-refundable

5. In the case of TPP cancellations, 100% of money will be refunded

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